SBA Client's Questionaire

This questionnaire is being administered primarily to generate information and provide us feedback, which will help us improve our services to meet your needs better.

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Answer this questionnaire as candidly as possible using a 4-point scale where 1 is LOW and 4 is HIGH. Encircle the appropriate number to reflect strength of your opinions on the matter. Thank you.

Reaction Areas high<-Ratings->low
I. Products 4 3 2 1
A. Usefulness of Test
B. Comprehensiveness of Reports
C. Accuracy of the Reports
II. Test Administration        
A. Punctuality of Test Coordinators/Examiners 
B. Manner of Administering the Test
C. Appropriateness in dressing of Examiners
III. Delivery of Results        
A. Completeness of Reports
B. Delivery of Results within stipulated times
IV. Presentation        
A. Manner of delivery of results is appropriate
B. Presentor's mastery of the Subject
V. Level of Satisfaction        
A. The service as a wholde
B. Possibility of availing of the service again